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 RETURNS

Refund & Cancellation Policy for Entourage Productions

Last Updated: 12/29/2025

 

We understand that plans can change. This policy explains how refunds and cancellations are handled.

1. Cancellations

 

Clients may cancel their booking by contacting us at jacktprice11@gmail.com.

 

Cancellation terms:

● Cancellations made 6 days before the service date: Eligible for a full refund

● Cancellations made within 7 days of the service date: No refund available.

 

● No-show clients: No refund issued.

2. Refunds Refunds may be issued for:

 

● Duplicate purchases

● Poor quality

 

● Errors caused by our system

 

● Event cancellations initiated by us

 

 

Refunds will be issued to the original method of payment within 30 business days.

3. Non-Refundable Items The following items/services are non-refundable:

 

● Digital products

 

● Completed services

 

● Custom or personalized items

4. Rescheduling

 

Clients may reschedule a service 1 day in advance, based on availability.

5. Contact for Refund/Cancellation Requests Email:

 

jacktprice11@gmail.com

 

Phone: 406-589-6677

 

We will do our best to respond within 10 business days.

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